Emotional intelligence is crucial to being effective in relationships; it’s a skill set anyone can grow with practice.
The concepts of EQ have been around since as early as 1920, but it wasn’t until 1995 when Daniel Goleman published the book, Emotional Intelligence, Why it Can Matter More Than IQ, that the term really took hold in popular culture. The book quickly became a best seller and the concepts began to be put to the test.
Daniel Goleman describes emotional intelligence, and more specifically, what is it about emotional intelligence that makes a capable leader:
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knowing emotions - self awareness
managing emotions - self regulation
recognizing emotions in others - empathy awareness
managing relationships - social skills
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